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Meet the Team


Corporate Office

Aaron Truan

President and Chairman

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Drew Truan

Chief Executive Officer

[email protected]
(865) 545-0072

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Jeff Setser

Chief Operating Officer

[email protected]
(865) 293-0248

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Kathy Sonenshein

HR Director

[email protected]
(865) 282-4862

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Stuart Holt

IT Manager

[email protected]

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John Huffman

Marketing Director

[email protected]
(865) 770-3942

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Sales Management T.e.a.m.

Chris Storr

Product Training Manager

[email protected]
(865) 545-0120

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Darren Barnes

Product Support Manager

[email protected]
(865) 606-8260

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Jennifer Cox

Sales Support Manager

[email protected]
(865) 643-8876

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Key Account Managers

Bobby Goodsby

Key Account Manager

[email protected]
(865) 770-4118
CA, NV, UT, AZ

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Charles McCord

Key Account Manager

[email protected]
(865) 545-0227
WV, VA, NC, SC, DE, MD

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Chris Parker

Key Account Manager

[email protected]
(865) 223-5431
AL, GA, FL

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Don LaClair

Key Account Manager

[email protected]
(865) 381-3275
CT, ME, MA, NJ, NH, NY, PA, RI, VT

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Joe Walczyk

Key Account Manager

[email protected]
(865) 643-8146
SD, NE, MN, IA, WI, IL

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Michael Downing

Key Account Manager

[email protected]
(865) 545-0159
MO, MS, AR, LA

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Phil Eassa

Key Account Manager

[email protected]
(865) 381-3385
MI, IN, OH

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Michael O'Neal

Michael O'Neal

Key Account Manager

[email protected]
(865) 545-0258
TX, OK, KA, CO

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Blake Harper

Key Account Manager

[email protected]
(865) 545-0167
KY, TN

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INSIDE SALES REPRESENTATIVES

Kevin Murphy

Inside Sales Manager

[email protected]
(865) 978-6478

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Beverly Hill

Inside Sales Representative

[email protected]
(865) 722-7818
TN, KY

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Jacqui Payne

Sales Analyst

[email protected]
(865) 588-7464

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John Majors

Inside Sales Representative

[email protected]
(865) 545-0082
MT, WY, ND, AK, HI, ID, NM, International, and Canada

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Kevin Kitchings

Inside Sales Representative

[email protected]
(865) 545-0230
CO, KS, OK, TX

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Rachel Marks

Inside Sales Representative

[email protected]
(865) 223-6720
MS, LA, AR, MO

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Ronnie Seeley

Inside Sales Representative

[email protected]
(865) 545-0238
WV, VA, NC, SC, SD, NE, MN, IA, WI, IL

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Teal Olson

Inside Sales Representative

[email protected]
(865) 888-4509
CT, ME, MA, NJ, NH, NY, PA, RI, VT

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William Rhymer

William Rhymer

Inside Sales Representative

[email protected]
(865) 381-9593
MI, IN, OH

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John Hawks

John Hawks

Inside Sales Representative

[email protected]
(865) 545-0205
AZ, CA, NV, OR, UT, and WA

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Shawn Armstrong

Shawn Armstrong

Inside Sales Representative

[email protected]
(865) 474-7556
AL, GA, FL

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CUSTOMER SUCCESS TEAM

Amy Billings

Customer Success Representative

[email protected]
(865) 722-7749

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April Hapner

Customer Success Representative

[email protected]
(865) 688-8399

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Donna Miller

Customer Success Representative

[email protected]
(865) 381-7266

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Donna Bryson

Sales TEAM Support Specialist

[email protected]
(865) 381-1608


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Lori Easterday

Customer Success Representative

[email protected]
(865) 326-6402

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Michele Chocklett

Customer Success Representative

[email protected]
(865) 312-6803

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Teena Soch

Customer Success Representative

[email protected]
(865) 545-0077

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Brandi Truan

Brandi Truan

Customer Success Representative

[email protected]
(865) 562-3208

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PARTS & PRODUCT SUPPORT

Shirley Holt

Sr. Tech. Support Product Specialist, Warranty

[email protected]
(865) 545-0249

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Allen Russell

Product Support

[email protected]
(865) 770-3721

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Don Dixon

Product Support

[email protected]
(865) 409-1180

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Tiffany Hutcheson

Product Support Administrator

[email protected]
(865) 381-2060

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Zach Holt

Technical Writer

[email protected]
(865) 244-2885

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Cynthia Hayden

Product Support

[email protected]
(865) 251-3299

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Caiden Guignard

Product Support

[email protected]
(865) 252-0573

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Adam Leland

Product Support

[email protected]
(865) 409-0211

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OUTREACH TEAM & PRODUCT TRAINING

Jeannie Bullard

Dealer Visit Specialist

[email protected]
(865) 684-4454

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Nikki Anderson

Product Training Administrator

[email protected]
(865) 269-3311

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Susan Beeler

End User Lead Liaison

[email protected]
(865) 314-7373

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Todd Patnode

Road Show Driver

[email protected]
(865) 320-0899

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